Effective Date: 12/28/2025

1. Introduction

Welcome to 5lmedia.com (the “Website”), owned and operated by
5L Media LLC (“5L Media,” “we,” “us,” or “our”). We respect your
privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, who we share
it with, and your rights regarding that information, including disclosures related to
text messaging (SMS) communications.

2. Information We Collect

A. Information You Voluntarily Provide

• Name
• Email address
• Phone number (including mobile number)
• Business name
• Billing and payment information
• Account login credentials
• Messages, inquiries, or form submissions
• Uploaded files or content
• Preferences, feedback, or survey responses

B. Automatically Collected Information

• IP address
• Browser type and device information
• Operating system
• Pages viewed and actions taken
• Referring URLs
• Date and time stamps
• Cookies, pixels, and similar tracking technologies

C. SMS / Text Messaging Information

When you opt in to receive text messages from us, we may collect:

• Your mobile phone number
• Message content (sent and received)
• Delivery status and timestamps
• Opt-in and opt-out confirmation data

3. How We Use Your Information

We use collected information to:

• Provide and operate our services
• Respond to inquiries and support requests
• Deliver products, services, and content
• Process payments and transactions
• Communicate via email, phone, or SMS (with consent)
• Send service updates, alerts, and notifications
• Deliver marketing and promotional communications
• Improve website performance and user experience
• Analyze usage trends and marketing effectiveness
• Comply with legal and regulatory obligations
• Prevent fraud, abuse, or unauthorized activity

4. Text Messaging (SMS) Communications

A. Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive
transactional, informational, and marketing text messages from 5L Media LLC.

B. Message Frequency

Message frequency may vary depending on your interaction with our services.

C. Opt-Out

You may opt out at any time by replying STOP to any message.
You may receive a final confirmation message confirming your opt-out.

D. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

E. SMS Data Sharing

SMS consent and phone numbers are never sold or shared with third parties
for their marketing purposes.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to understand site usage, improve
functionality, personalize content and ads, and measure marketing effectiveness.

You can manage or disable cookies through your browser settings. Some site features
may not function properly without cookies.

6. Information Sharing & Disclosure

We do not sell your personal information.

A. Service Providers

We may share limited information with trusted third-party vendors who assist us in
operating our business, including:

• Website hosting providers
• Payment processors (e.g., Stripe)
• Email and SMS delivery platforms
• Analytics providers (e.g., Google Analytics)
• CRM and marketing automation tools
• Cloud storage and security providers

B. Legal & Compliance

We may disclose information when required to comply with laws, legal processes,
government requests, or to protect our rights, users, and property.

C. Business Transfers

If 5L Media LLC undergoes a merger, acquisition, or asset sale, personal information
may be transferred as part of that transaction, subject to confidentiality protections.

7. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect
your information. While no system is completely secure, we take reasonable steps to
protect your data.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply
with legal obligations, resolve disputes, and enforce agreements.

9. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or limit
the use of your personal information, and to opt out of marketing communications
including SMS.

10. Children’s Privacy

This Website is not intended for individuals under the age of 13. We do not knowingly
collect personal information from children.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the
privacy practices or content of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page
with a revised effective date.

13. Contact Information

5L Media LLC
Email: [email protected]
Website: 5lmedia.com